Shipping Policy

Shipping Policy of Monroe Atelier

Monroe Atelier strives to provide all its customers with fast and reliable shipping services. This shipping policy outlines delivery times, costs, and procedures to ensure an optimal shopping experience.

Delivery Times
Monroe Atelier is committed to shipping all orders within 24 to 48 hours after confirming the purchase. Once shipped, orders are typically delivered within 5-14 business days. Delivery times may vary depending on factors such as:

  • Weather conditions

  • Periods of high demand (such as holidays)

  • Customs procedures (if applicable)

Free Shipping
At Monroe Atelier, you enjoy free shipping on all orders. Regardless of the order amount or your location, we ensure that you do not pay for shipping costs. This is part of our commitment to making the shopping experience as easy and attractive as possible.

Shipping
All orders from Monroe Atelier are shipped directly from our supplier. This approach helps us reduce processing times and ensures that you receive your products as quickly as possible. Additionally, we can perform strict quality control on each item shipped.

Order Processing

  • Once your order is placed, you will receive a confirmation email with all the details of your purchase.

  • Orders are processed and shipped within 24 to 48 hours.

  • When your order is shipped, you will receive an email with a tracking number so you can easily track your package.

Tracking Orders
Monroe Atelier provides tracking information for all orders. The tracking number you receive via email allows you to track your order’s progress on the carrier’s website. This way, you will know exactly where your package is and when it will be delivered.

Questions and Support
Do you have questions about your order or our shipping policy? Our customer service team is here to help! You can reach us at:

Email: info@monroeatelier.com
We aim to respond to all your questions quickly and professionally.

Limitations and Exceptions
While we make every effort to meet the estimated delivery times, there may be unforeseen circumstances that could cause delays, such as:

  • Customs processes

  • Bad weather conditions

  • Force majeure situations

Monroe Atelier is not responsible for such delays, but we appreciate your understanding and patience in such cases.

Conclusion
Monroe Atelier is committed to providing an exceptional online shopping experience, including fast and reliable delivery. By following our shipping policy, we ensure that every customer receives their products as quickly as possible. For any questions or additional information, feel free to contact us at info@monroeatelier.com